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Easy to set up and use
User-friendly interface is designed for simplicity. Changing
phone numbers, adding seats, logging in/out of call queues and
other functions are handled by the user. No need for the time
and expense of a system administrator, often required with hard-wired
systems.
Saves money over a traditional PBX
With FreedomIQ you pay only for the phones you use. With an
on-site PBX you pay not only for phones but for additional PBX
equipment. FreedomIQ is immediately scalable up or down so you
always have the right system for your needs.
Grows with your business
Purchasers of on-site PBX systems often spend considerable sums
on configurations of a fixed size which they rapidly outgrow
as evidenced by the fact the typical small business replaces
its PBX hardware every two years. With FreedomIQ, additional
extensions can be added or deleted as needed. There is no high
up front cost, typical with on-site PBX systems.
Data and phones on one line
Both telephone and data traffic travel on one line so you save
the cost of adding additional lines.
Instantly add new employees when you want
Some companies pay for much more of a system than they need,
hoping to grow into it in the future to get full value. With
FreedomIQ, you pay only for what you need. It's based on the
number of users, not the size. You can scale up or down at any
time, with no future penalty.
Phone outages are a thing of the past
FreedomIQ incorporates redundant components and multiple PBX
systems with automatic fail-over. No single component can bring
the system down and even failure of an entire system simply
rolls calls over to another system. While this level of fault
tolerance is expensive, sharing the cost over many users makes
it affordable. It is possible to get some of these capabilities
in on-site systems, but it is usually prohibitively expensive
for all but the largest companies.
Stay connected, wherever you go
With FreedomIQ's Follow-Me Call Forwarding feature, calls can
be routed to any phone, of any type, anywhere in the world rather
than only to a phone physically wired to an in-office PBX. Employees
can seamlessly receive business calls whether they are working
in the office, at home or on the road.
More features than a traditional phone system
A full feature set can be prohibitively expensive and many times
new features cannot be added to an existing system. With FreedomIQ,
you get the functionality of a PBX system costing hundreds of
thousands of dollars for just a small monthly fee. Not only
will you have access to standard features such as Auto Attendant,
Multiple Mailboxes and Automatic Call Distribution Ringing,
you will also enjoy more business enhancing features such as
Follow-Me Call Forwarding and E-mail Delivery of Voice and Fax
Messages. And new features can be easily added as soon as they
are available, through our WebLINK Internet Control Panel. With
FreedomIQ incoming business calls are answered on our hosted
PBX equipment. Because the cost of this equipment is distributed
over many users, FreedomIQ has the most complete and feature-rich
system available in the market. Premises-based equipment can't
provide the breadth of routing options needed by modern distributed
companies.
Increase efficiency and productivity
With the call record feature, you can monitor the quality of
all calls. And, train employees with these recorded calls. By
monitoring the call volume employees handle, you are able to
make intelligent staffing and scheduling decisions.
No IT professionals necessary
Telecommunications is a large branch of technology with its
own equipment and challenges. With FreedomIQ, the service provider
handles complex system management. You save on both head count
and headaches.
Eliminate commuting and central office costs
Many companies today want a completely distributed workforce
in order to save office costs. The "virtual office" concept
works all size organizations, from small businesses to very
large service organizations that employ telecommuters as a matter
of course. It is difficult and expensive to make standard PBX
equipment work for these environments.